Refund policy

Each magnet is personalized and made to order. We do not accept returns or exchanges for changes of mind.

If your order arrives damaged, defective, or incorrect, please email heartpressedmagnets@gmail.com with your order number, a description of the issue, and clear photos of the magnets and packaging. We’ll review the issue and arrange a replacement or refund as appropriate.

Please contact us before returning any items.

Customers are responsible for reviewing uploaded photos, cropping, and order details before checkout. If you notice a mistake, contact us immediately so we can check whether a change is still possible before production.

This policy does not limit any rights you may have under applicable consumer protection laws.